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FAQ

about us

Is Medicines2u a legitimate website?

Medicines2u is 100% legitamate.  We are a registered pharmacy and are regsitered with mutliple governing bodies, such as the MHRA and CQC.  

You can click below to view any of the information from these governing bodies. 

What is the ordering process and do I need a prescription?

To order simply go to the category which fits your ailment, select the medication you would like to order and answer our Questionnaire.  Once your questionnaire has been completed simply choose a delivery method and make payment.  Once payment has been made all the information you have entered will be sent to our team and in house Doctor, who will revciew your infromation.  Once approved we will send out the medication to you.  

What happens if my questionnaire is not approved?

All your answers from the questionnaire are assessed by our in house Doctor, if for any reason the Docotor is not satisfied with the information provided, we may contact you for further ifroamtion.  Failing this we would cancel the order and refund you immediatley and refer you back to your local GP or Doctor.

How will my order be packaged?

All prescriotion medications from Medicines2u are sent in  safe and discreet packaging.  We understand the need for annonimity therefore the packaging label will ony show the customers name and M2U in small print on the label at the bottom.

What payment options are avaialbel?

We accept payments from all mayjor credit cards and bank cards as well as PayPal

Do I have to inform my Doctor of any medcaiotn I order?

We would advise you inform you Doctor of any medication you have ordered or taken to avoid any interactions with other medications.  We also offer a service where we can contact the Doctor on your behalf so they can make a note of the medcaiotn ordered and update your order. 

Do you deliver outside of the UK?

Yes we currently deliver to the following Countries:

Bulgaria

Croatia

Republic of Cyprus

Czech Republic

Denmark

Finland

Germany

Greece

Iceland

Lithuania

Luxembourg

Malta

Romania

Slovakia

Slovenia

Do you sell foreign manufactured medication?

No.  All our medication is UK supplied and manufactured.